We are aware of a colocation outage in our Atlanta Datacenter. This effects all OpenVZ services in that location, and the manage.tragicservers.com solusvm control panel. We are still investigating the issue, and at present, have no ETA on when the service will be back up ------------- Update - 2019-10-01 9:16AM PST We have received a report ... Read More »
We will be performing emergency maintenance at our Los Angeles facility on 2019-07-08. This maintenance is expected to take place between the hours of 9:00PM through 11:00PM PST.
As we will be replacing the PDU's in our rack, we will have to power down all hardware to facilitate this process.
While investigating an OpenVZ server at our Los Angeles data center, which we had received reports of speed issues, the server transitioned into read only mode, and the raid device became unresponsive. As a result, we have begun running diagnostics on the server in an attempt to repair the raid, and transfer all vps containers to a new server that ... Read More »
After a 14 hour downtime that took place today in our Dallas colocation facility, as well as two similar issues in our Chicago location in the past few months with extended downtime, we have decided to drop these colocation facilities. The services will be moved to other locations in their respective cities, but the servers will be taken ... Read More »
At present, our dallas OpenVZ location is offline, and not responding. We are working with the DataCenter, at present, to help resolve the issue. At this point, we are not sure when the service will be back online. Update - 2019-04-26 11:57AM Still working with the techs. As far as we can tell so far, a modification was made to the network ... Read More »
Scheduled - DATACENTER MIGRATION - SERVICE IMPACTINGLocation: Chicago, ILDate: February 23rd, 2019Start Time: 8:00PM CSTEnd Time: 8:00AM CSTDescription:In order to improve the data center and offer an improved level of support, your equipment is being moved to a new facility in Chicago (1905 Lunt Avenue Elk Grove, IL 60007). This new facility ... Read More »
Due to continual issues with Mumble Services in Chicago resulting in downtime, we have decided to temporarily move all Mumbles services out of Chicago and over to our Dedicated servers in Atlanta, which should result in more uptime, and less issues.
Once our new dedicated servers are deployed in Atlanta, we will be moving those services back.
Over the past month, we have received random reports in regards to the quality of service with our Dedicated Chicago Mumble Server. As a result, as have decided to deploy a new server with new resources, and have begun the process of migrating all active Mumble Services in the Chicago location to this new server to increase their performance. We ... Read More »
We have discovered a hardware issue with the service with our New York Mumble Service. As a result, we will temp move all of the services to another location, rebuild the server, and move all the clients back once resolved. We are sorry for any inconvenience this might cause youUpdate... 10/20/2018The new server has been deployed, and all clients ... Read More »
We are currently experiencing issues with our OpenVZ servers in the Chicago location. This is an unintended outage, and we are working with the NOC to resolve the issue. If you have any questions or concerns, please open a ticket and we will respond with details in kind. As it currently stands, we have limited access to the server, so the issue ... Read More »
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